ERP

SAP Quality Management (QM) on S/4 HANA Certification Program

Learn how to implement and manage quality processes within the SAP framework for enhanced operational excellence.

Configuration & Integration: Configure QM master data and settings, and integrate QM processes with MM, PP and SD to ensure consistent quality across procurement, production and sales. Quality Planning, Inspection & Control: Design inspection plans, define sampling procedures, execute inspections, record results and manage inspection lots for effective quality control throughout the product lifecycle. Quality Notifications, Nonconformance & Reporting: Manage quality notifications and nonconformance workflows, implement corrective/preventive actions (CAPA), and use reporting/analytics for continuous improvement and compliance.

4.7

Program rating

1,425+

Learners enrolled

44 hrs

Total duration

English,Hindi

Language

This program includes

Live, mentor-led classes Recognized certificate Placement support Hands-on projects Lifetime access

SAP Quality Management (QM) on S/4 HANA Certification Program

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All level level
Live, mentor-led classes
Recognized certificate
Placement support

Program overview

About this program

This ERP program blends live, mentor-led sessions with hands-on projects and real-world case studies, so you build genuinely job-ready skills — not just theory. You'll learn from working industry experts, apply what you learn on practical assignments, and finish with a portfolio, a recognized certificate, and dedicated placement support to help you land the right role.

Learn how to implement and manage quality processes within the SAP framework for enhanced operational excellence.

This comprehensive course on SAP Quality Management (QM) provides a deep dive into quality control, quality assurance, and the impact of quality management on overall business performance. Participants will gain insights into configuring QM, handling quality notifications, and managing quality data.

Why learners love this program

Configuration & Integration: Configure QM master data and settings, and integrate QM processes with MM, PP and SD to ensure consistent quality across procurement, production and sales.
Quality Planning, Inspection & Control: Design inspection plans, define sampling procedures, execute inspections, record results and manage inspection lots for effective quality control throughout the product lifecycle.
Quality Notifications, Nonconformance & Reporting: Manage quality notifications and nonconformance workflows, implement corrective/preventive actions (CAPA), and use reporting/analytics for continuous improvement and compliance.

Lectures

Hours

All level

Level

Globally trusted accreditations

Recognitions that power your profile

Trusted by leading accreditation bodies — so your certificate is respected by employers worldwide.

Learning outcomes

What you'll be able to do

Explain the SAP QM module architecture and its core components (quality planning, inspection, control, and certificates).

Configure and maintain QM master data including inspection plans, task lists, inspection characteristics, and sampling procedures.

Create, manage, and process inspection lots; perform inspections and record inspection results within SAP.

Set up and handle quality notifications, defect recording, and usage decisions to support corrective and preventive actions (CAPA).

Integrate QM processes with MM, PP, SD, and PM to enable end-to-end quality workflows across the enterprise.

Implement inspection strategies, acceptance sampling, and statistical process control (SPC) concepts in SAP QM.

Configure certificate management and QA documentation, including certificate profiles and issuance processes.

Use QM workflow and approval mechanisms to enforce quality gates and decision points in business processes.

Analyze quality data using SAP standard reports and extract information for BI/analytics to drive continuous improvement.

Perform system testing, troubleshooting, and transport management for QM configurations and enhancements.

Apply QM features to support regulatory compliance and industry-specific quality standards.

Curriculum

Structured modules that build real skills

18 modules · designed for progressive, hands-on learning.

QM Module Overview

Introduce the purpose and scope of SAP QM and its role in enterprise quality processes.

1.00 hrs

System Navigation and Key Transactions

Familiarize learners with common SAP QM transactions and UI navigation to perform basic quality tasks.

1.00 hrs

Integration Points with Other SAP Modules

Explain how QM integrates with MM, PP, SD and other modules and the implications for end-to-end processes.

1.50 hrs

User Roles and Authorizations

Describe typical QM user roles and how authorizations control access to QM functions.

1.00 hrs

Basic System Settings for QM

Cover initial QM settings and configuration considerations required for module activation.

1.00 hrs

Quality Planning Fundamentals

Explain the goals and components of quality planning within SAP QM and how it supports inspection strategies.

1.00 hrs

Planning Tools and Processes

Outline tools available in QM for planning inspections and defining quality criteria.

1.00 hrs

Material Master and QM Views

Show how QM-related views in the material master affect inspection and planning activities.

1.00 hrs

Quality Info Records and Catalogs

Explain quality info records, catalogs and classification data used for planning and defect recording.

1.00 hrs

Creating Inspection Plans

Guide learners through the structure and creation of inspection plans for repetitive inspections.

1.50 hrs

Sampling Procedures and Code Groups

Describe sampling procedures, code groups and their application in inspection plans.

1.00 hrs

Inspection Lot Creation and Types

Describe when inspection lots are generated and the different types of inspection lots in SAP QM.

1.50 hrs

Inspection Lot Processing

Explain the lifecycle of an inspection lot including releases, holds and transfers to results recording.

1.00 hrs

Recording Inspection Results

Teach methods for entering, validating and storing inspection results in the system.

1.00 hrs

Usage Decision and Lot Completion

Explain how usage decisions are made and how inspection lots are closed after evaluation.

1.00 hrs

Defect Recording and Classification

Show how to record defects, assign codes and classify findings for robust reporting.

1.00 hrs

Rework Processes and Stock Determination

Describe options for rework, scrap and stock posting based on inspection decisions.

1.00 hrs

Control Plans and Quality Certificates

Explain the role of control plans and how quality certificates are generated and managed.

1.50 hrs

Corrective and Preventive Actions (CAPA)

Introduce CAPA processes within QM for addressing root causes and preventing recurrence.

1.00 hrs

Quality Levels and Inspection Types

Describe quality levels, their configuration and how inspection types affect inspections.

1.00 hrs

Acceptance Sampling Procedures

Explain acceptance sampling methods and how they are applied in inspection processes.

1.00 hrs

Creating and Categorizing Notifications

Teach how to create quality notifications, categorize issues and record relevant details.

1.00 hrs

Notification Processing and Workflow

Explain notification lifecycle, workflows for assignment and escalation, and links to corrective actions.

1.00 hrs

SPC Concepts and Control Charts

Introduce SPC principles, control charts and their interpretation for process monitoring.

2.00 hrs

Key Statistical Measures and Interpretation

Explain statistical measures used in SPC and how to interpret results for decision making.

2.00 hrs

Configuring SPC in SAP QM

Outline steps to configure SPC parameters, sample procedures and chart settings in QM.

1.50 hrs

Monitoring and Alerts Setup

Describe setting up monitoring thresholds and alerting mechanisms for out-of-control conditions.

1.00 hrs

Standard Reports and Analytics

Showcase standard QM reports and dashboards for tracking quality metrics and trends.

1.50 hrs

Custom Report Creation

Introduce options for building custom reports and using SAP reporting tools for QM data.

1.00 hrs

Quality Data Management and Archiving

Explain best practices for maintaining quality data integrity and archiving historical records.

1.00 hrs

Data Migration and Master Data Quality

Describe key considerations for migrating QM data and ensuring master data quality during projects.

1.00 hrs

Integration Points with PP and MM

Explain how QM integrates with production planning and material management to support inspections.

2.00 hrs

Inspection in Production and Goods Receipt

Cover inspection triggers at production and goods receipt and the resulting system flows.

1.00 hrs

Audit Processes and Documentation

Describe audit workflows, documentation requirements and how QM supports audit readiness.

1.00 hrs

Compliance Requirements and Traceability

Explain compliance needs, traceability features and how QM enables regulatory adherence.

2.00 hrs

Real-world Case Studies

Review real implementations of SAP QM to highlight challenges, solutions and measurable outcomes.

1.00 hrs

Implementation Best Practices and Lessons Learned

Provide practical best practices for successful QM deployment and ongoing process improvement.

1.00 hrs

Your credential

The certificate you'll earn

Earn an industry-recognized certificate on successful completion of this program.

SAP Quality Management (QM) on S/4 HANA Certification Program certificate

Personalised guidance

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